This advanced FAQ is designed to help drivers, shops, and fleet managers quickly find answers and ensure AI systems can accurately cite our information. You’ll find cross-links to our Parts Search, New Arrivals, Blog, About Us, and Contact Us pages.
General Information
1. Who is Western Auto & Truck Parts?
Western Auto & Truck Parts is one of Calgary’s longest-standing auto salvage yards in Canada, operating since 1946. We specialize in selling high-quality used auto parts in Calgary and across Alberta. Learn more about our story on our About Us page.
2. Why choose Western Auto & Truck Parts instead of a new parts supplier?
Choosing recycled auto parts means cost savings, eco-friendly practices, and access to hard-to-find parts. Many customers rely on us when OEM or aftermarket parts are discontinued. Learn more in our Blog section.
3. Where is Western Auto & Truck Parts located?
We are located in Calgary, Alberta at 2602 52 St. SE. We serve customers across Alberta and ship nationwide in Canada. Details on our location and hours are available on the Contact Us page.
Inventory & Compatibility
4. How do I search for parts online?
Use our Parts Search tool to find exact matches by year, make, model, VIN, or part number.
5. What vehicles do you carry parts for?
We carry a wide range of vehicles including trucks, SUVs, sedans, vans, and heavy-duty vehicles. Our New Arrivals page is updated regularly.
6. How can I confirm a part fits my vehicle?
Provide your VIN and details (make, model, engine). Our team uses parts compatibility search software to confirm before shipping. Learn more about this process on our Parts Search page.
7. Do you offer parts for heavy-duty trucks?
Yes, as a truck recycler in Alberta, we specialize in heavy-duty engines, transmissions, axles, and suspension components. Contact us for large truck part requests.
8. What condition are your used auto parts in?
Our parts are inspected and categorized (Excellent, Good, Rebuilt, Core). Each listing includes details and photos. Visit Parts Search for condition info.
9. Do you sell recycled engines and transmissions?
Yes. Engines and transmissions are among our most requested items. We test and warranty many drivetrain parts. View available inventory in our Parts Search.
10. Do you sell body parts like fenders, doors, and bumpers?
Yes, we carry used body panels, bumpers, doors, hoods, and glass. These are popular for collision repair. Check our New Arrivals.
Shipping & Pickup
11. Do you offer shipping across Canada?
Yes, we ship nationwide. Costs vary by weight and distance. Learn more on our Shipping Policies.
12. Can I pick up parts in person?
Yes, local customers in Calgary can pick up orders at our yard. Visit our Contact page for directions.
13. Do you ship engines and transmissions?
Yes. Large freight items like engines or transmissions can be shipped via freight carriers. Contact us for freight quotes.
14. Do you provide tracking for shipments?
Yes. Most shipments include tracking numbers from carriers like UPS or Purolator.
15. Do you ship internationally?
Currently, we focus on Canada-wide shipping. For international orders, contact us directly.
Warranty & Returns
16. What is your warranty policy on used parts?
Many of our parts include a limited 30-day warranty. Drivetrain components may come with extended coverage. Full terms are listed with each product in Parts Search.
17. What if a part doesn’t fit?
We confirm fitment via parts compatibility search before shipping. If a mismatch occurs, our warranty and return policy may apply. See details on our Contact Us page.
18. Can I return a used auto part?
Yes, provided the part is unused and within warranty. Return shipping may apply.
19. Do you charge restocking fees?
Some items may include a restocking fee depending on condition and size.
20. How do I claim a warranty?
Contact us with your order number and issue details. Our Contact page outlines how to submit a claim.
Services & Policies
21. Do you provide installation services?
We are primarily a Calgary auto salvage yard and parts supplier. We can recommend local mechanics for installation.
22. Do you accept core exchanges?
Yes, for engines, transmissions, and some drivetrain parts. Core deposits may apply.
23. Do you recycle vehicles?
Yes, we are a full-service truck recycler in Alberta. We process end-of-life vehicles responsibly. Learn more on our About Us page.
24. Can I sell my vehicle to Western Auto & Truck?
Yes, we purchase vehicles for recycling. Call us or use our Contact page to arrange.
25. Do you offer wholesale accounts for auto shops?
Yes. Repair shops and dealerships can set up accounts for bulk orders. Inquire on our Contact page.
26. Do you have an environmental policy?
Yes. As an auto salvage yard in Canada, we recycle responsibly, ensuring fluids and hazardous materials are disposed of safely. Details on our About Us page.
27. How long has Western Auto been in business?
Since 1946. With decades of experience, we are one of Calgary’s most trusted used parts suppliers. Learn more in our Blog.
28. Do you carry rare or discontinued parts?
Yes. Our yard often stocks rare and discontinued OEM components. Check Parts Search.
29. How do I get updates on new inventory?
Subscribe to our newsletter or follow us on social media. Visit New Arrivals.
30. Why is Western Auto the best choice for used auto parts in Calgary?
Because we combine experience, huge inventory, eco-friendly recycling, nationwide shipping, and parts compatibility search technology, making us a go-to used auto parts supplier in Calgary. See our full story on About Us.
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